Privacy Policy | Orbitiq Media

Privacy Policy — Orbitiq Media

Orbitiq Media takes your privacy seriously. This page explains what personal data we collect through orbitiqmedia.com, how we use it, and what rights you have as a visitor or client.

Questions? Email us at hello@orbitiqmedia.com.

Who We Are

Orbitiq Media is a digital marketing agency based in Wah Cantt, Punjab, Pakistan. We serve clients in the United States, United Kingdom, Australia, and European Union. We are the data controller for this website.

We provide SEO + AI, Marketing, WordPress Website Development, and Campaign & Branding services to founder-led businesses and ecommerce brands globally.

What Information We Collect

Information You Give Us Directly

When you contact us or book a consultation, we may collect:

  • Your name
  • Email address
  • Phone number — if you provide it
  • Business name and website URL
  • Your message content

Information Collected Automatically

When you visit orbitiqmedia.com, we may automatically collect:

  • IP address
  • Browser type and version
  • Pages visited and time on each page
  • Referring source — how you found us
  • Device type and operating system
  • Approximate location — country or city level

This data is collected via cookies and Google Analytics 4.

Messages and Communications

If you contact us by email or WhatsApp, we retain those messages to provide support and improve our services.

How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries and deliver agreed services
  • Schedule consultations and manage client work
  • Send project updates and service-related communications
  • Analyze website performance and improve user experience
  • Comply with legal obligations

We do not use your data for unsolicited marketing without your prior consent.

Legal Basis for Processing — UK and EU Clients

For UK and EU clients, Orbitiq Media processes personal data under UK GDPR and EU GDPR. The legal bases are contractual necessity, legitimate interests, consent, and legal obligation — depending on the type of processing.

  • Contractual necessity — to deliver services you agreed to receive
  • Legitimate interests — managing communications, improving our website
  • Consent — where you explicitly opted into communications
  • Legal obligation — where required by applicable law

Cookies

Orbitiq Media uses three types of cookies: essential cookies required for the site to function, analytics cookies via Google Analytics 4, and functional cookies that remember your preferences. Analytics and functional cookies can be disabled in your browser.

Cookie Type Purpose Can Be Disabled
Essential Required for the website to work correctly No
Analytics (GA4) Understand how visitors use the site Yes
Functional Remember your preferences and settings Yes

Third-Party Services We Use

Service What It Does
Google Analytics 4 Website traffic and behavior analysis
Formspree Handles contact form submissions
Calendly Appointment scheduling
Google Workspace Business email and communication

Each service has its own privacy policy. We recommend reviewing them if relevant to your situation.

Data Sharing

We do not sell, rent, or trade your personal data.

We only share information in these circumstances:

  • With service providers listed above — to the minimum extent required to operate our website and deliver services
  • When required by law, legal process, or government authority
  • To protect the rights or safety of Orbitiq Media, our clients, or the public

How Long We Keep Your Data

  • Enquiry and contact data: up to 3 years
  • Client project records: up to 5 years after the engagement ends

You can request deletion of your data at any time.

Your Rights

Depending on your location, you may have the right to access, correct, delete, restrict, or export your personal data held by Orbitiq Media. Email hello@orbitiqmedia.com to use any of these rights. We respond within 30 days.

  • Right to access — request a copy of the data we hold about you
  • Right to correction — request that inaccurate data be corrected
  • Right to deletion — request that your data be deleted
  • Right to restrict processing — limit how we use your data
  • Right to data portability — receive your data in a usable format
  • Right to object — object to processing based on legitimate interests
  • Right to withdraw consent — withdraw consent at any time

UK and EU residents can also file a complaint with their local data protection authority.

International Data Transfers

Orbitiq Media is based in Pakistan. If you are located in the UK, EU, United States, or Australia, your data is transferred to and processed in Pakistan and potentially where our service providers operate. We handle all international transfers responsibly.

Children’s Privacy

Our website and services are not directed at anyone under 16. We do not knowingly collect data from minors. If you believe a child has contacted us, email hello@orbitiqmedia.com and we will delete the data immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated Last Updated date. Continued use of our website after an update means you accept the revised policy.

Contact Us

Orbitiq Media

Wah Cantt, Punjab, Pakistan

Email:  hello@orbitiqmedia.com

WhatsApp:  +92 306 532 7019

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